Refund Policy
Effective Date: September 18, 2025
30-Day Money Back Guarantee
We offer a 30-day money-back guarantee for all our premium services. If you are not satisfied with your purchase, you can request a full refund within 30 days.
Refund Eligibility
To be eligible for a refund, you must:
- Request the refund within 30 days of purchase
- Provide a valid reason for the refund request
- Have used less than 50% of the purchased content
Non-Refundable Items
The following items are not eligible for refunds:
- Completed courses or exams
- Downloaded materials and certificates
- Services used beyond the 30-day period
Refund Process
To request a refund:
- Contact our support team at refunds@besidedegree.com
- Provide your order number and reason for refund
- Wait for approval (usually within 2-3 business days)
- Refund will be processed to your original payment method
Processing Time
Approved refunds will be processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider.
Contact Information
For refund requests or questions, contact us at refunds@besidedegree.com or call +977-1-234-5678